How to recognize phishing email messages, links, or phone calls.Avoid scams that use the Microsoft name fraudulentlyįor more information and additional helpful links, please refer to these Microsoft articles: Microsoft does not make unsolicited phone calls to help you fix your computer. If you receive an unsolicited email message or phone call that purports to be from Microsoft and requests that you send personal information or click links, delete the message or hang up the phone. We do not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer. While they usually use email to trick you, they sometimes use the telephone, instead. They think it will convince you to give them money or your personal information. This type of bogus email is used by criminals to steal your personal information in order to access your account.Ĭybercriminals often use the names of well-known companies, like ours, in their scams.

Here is another example from the 'so called' Microsoft account team. The Microsoft account Security alert is a phishing scam has been around for a couple years now.